Manager CRM

5 - 6 Years

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Develop customer service procedures, policies and standards Keep accurate records

Required Candidate profile

Proven working experience as a customer service manager Excellent knowledge of management methods and techniques Proficiency in English Ability to think strategically and to lead Strong client-facing and communication skills Advanced troubleshooting

Salary: INR 4,50,000 - 5,50,000 PA.

Industry:Internet / Ecommerce

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above


Doctorate:Doctorate Not Required

Company Profile Pvt Ltd

Astroved is a fast-growing consumer internet company focused on bringing Vedic Astrological content and services to consumers worldwide. We incorporate ancient wisdom into modern applications to improve our customers' lives.
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Recruiter Name:Mrs.Chitra

Contact Pvt Ltd